Parker & Ellis Law Group

Parker & Ellis Law Group

Privacy Policy

Our Pledge to Respect Your Privacy

The privacy of our clients is a cornerstone of both our promise to deliver great civil litigation and judgment enforcement services and our business practices. Since 2009, we have always maintained the strictest levels of confidentiality and data security possible for all client information. The following Privacy Policy details how we collect, use, protect, and disclose your information when you engage our firm for civil litigation, judgment enforcement, credit reporting investigations, or any other of our full suite legal services. Please review this policy carefully and let us know if you have any questions about the handling of your private personal or business information.

Information We Collect

Parker & Ellis Law Group collects information necessary for effective representation and the operation of our business. The following are examples of information we may collect:

  • Personal identification information: Name, birth date, Social Security number, driver’s license number, other personal identification numbers.
  • Contact information: Address, telephone numbers, e-mail address, other contact information.
  • Account and payment information: Bank account information, payment card account information, billing address, payment history for your case or client account.
  • Case/transaction-related information: Court filings, judgments, contracts, evidence, or other pleadings and correspondence related to your case or transaction.
  • Credit-related information: Copies of credit reports and scores we obtain from Transunion, Experian, and/or Equifax as authorized by our clients and as necessary for enforcing judgments, levies, or collection matters related to a particular case brought under this Privacy Policy.
  • Anonymous usage information: Information that we collect through our website (https://parkerellislaw.com/) such as Internet Protocol (IP) address, browser type and version, referring URL (Uniform Resource Locator), usage data, or cookies in order to improve user experience or maintain security.

The Ways We Collect Your Information

We collect information using a variety of methods, all with the aim of ensuring accuracy and security:

  • Directly from clients: When you engage us, speak with our staff, or provide documents in connection with your case.
  • From third party sources: Credit bureaus, courts, public records, opposing parties, or other permitted sources as necessary in the course of providing representation to you.
  • Via our website: Where you utilize online resources to check the status of your case, pay fees, or correspond with us via a contact form or email.
  • Automatically: Via website analytics, session cookies, and security monitoring tools to ensure consistent availability of services and protection from unauthorized access.

How We Use Information We Collect

We use the information we gather solely for legitimate business and legal purposes. These may include:

  • Representing you as your attorney: To evaluate your case, communicate with you, and take formal legal action on your behalf.
  • Judgment Enforcement: To take action using legal collection devices like garnishment of wages, bank levies, liens, and judgment reporting to credit reporting bureaus, which are integral parts of our services.
  • Credit Reporting investigations: To contest and correct credit reporting issues with Transunion, Experian, and Equifax, authorized by you.
  • Client communications: To keep you informed about the case status, appointments, billing, and important changes in the law.
  • Payment processing: To process secure online payments and manage your account through our website.
  • Compliance: To meet the requirements of applicable laws, regulations, and ethics rules directly or through third parties as imposed by federal and state law, court rule, and bar association code/disciplinary rules.
  • Security and fraud prevention: To protect our clients, employees, and data processing systems from any unauthorized access or abuse, extrinsic fraud, or other illegal activity.

Safeguarding Client Information

At Parker & Ellis Law Group, we are deeply invested in safeguarding your information. Here are some of the comprehensive physical, electronic, and procedural safeguards that we employ to protect against unauthorized access, disclosure, alteration, or destruction of your information:

  • Data storage: Clients’ files and electronic data are maintained in secure data centers and cloud-based systems with restricted access privileges.
  • Access controls: Current employees and personnel with access to clients’ information undergo data privacy and security compliance training on a recurring basis.
  • Web security: SSL encryption technology is used for our website to keep your information secure during the online billing process and other web-based tasks such as information requests.
  • Routine security assessments: We perform regular risk assessments of our systems and practices.
  • Data retention policies: Client data and records are retained only as long as necessary to meet legal requirements or fulfill business needs. Thereafter, the data is securely destroyed or rendered anonymous.

Sharing Client Information

No sale, rental, or trading. Customer information will not be sold, rented, or traded to third parties. Information may be only disclosed to the extent and in such form as may be permitted or required under applicable laws and regulations.

  • With your consent: We may disclose information to third parties with your express permission.
  • Litigation: We may disclose information to protect and enforce our rights with respect to court orders, subpoenas, and otherwise complying with legal process.
  • Third party vendors: Trusted vendors who have access to your information on our behalf for purposes of supporting FlexxLegal’s case management systems, payment processing, IT support services, and other secure data storage are only given access to the minimum amount of information reasonably necessary to perform their required functions and are subject to confidentiality obligations.
  • Regulatory investigations & governmental requirements: As may be necessary to comply with state bar requirements, in the context of law enforcement investigations, and/or other governmental requirements.
  • When FlexxLegal changes hands: We may disclose information to a successor entity in the unlikely event of a merger with or acquisition by such entity or a reorganization of the Firm with another firm or types of organizations.

Your Rights and Choices

As a client of Parker & Ellis Law Group you have important rights concerning your personal information:

  • Access: You have the right to obtain a copy of the information that we hold concerning you, subject only to certain legal and ethical limitations.
  • Correction: You have the right to request that, where necessary, we correct or update your information.
  • Restriction: You have the right to request that we limit further use or disclosure of your information in certain situations.
  • Deletion: You have the right to request that we delete personal information when our use of that information is no longer necessary for purposes of our legal or business obligations, subject to any professional obligation we may have to continue keeping certain records.
  • Opt Out: You may opt out of certain communications or uses of your data by contacting [email protected] or (858) 385-9257.

Confidentiality and the Attorney-Client Privilege

All information and communications provided to Parker & Ellis Law Group during representation are privileged under Attorney/Client privilege and confidentiality rules. Case details, communications, and personal information contained in legal filings are treated with the strictest of confidence and never disclosed without the permission of the Client, except where required by law. Organizational philosophy guides our attorneys and staff to constantly remain informed concerning ethical standards and confidentiality rules that apply to legal representation. Our Law Group will honor your confidences and act to protect your privacy at all stages of your legal matter.

The Data We Process via Online Services and This Website

Our website located at https://parkerellislaw.com/, is an electronic communications system that is used to convey information, check the status of your matter, or submit payments. We use cookies and similar technologies on our website to enhance your experience, track site performance, and increase security. Any information collected via our website would be subject to the same degree of confidentiality accorded to information collected via other means. No information obtained pursuant to this website is used for any unsolicited communication, marketing, or advertising purposes. Please review this policy for more information about our online privacy practices or contact us directly for further information.

Third Party Websites and Integrations

This website may contain third-party links, or integrate with payment processing services run by other organizations to help you make payments to us or for other services. Parker & Ellis Law Group has made reasonable efforts to select partners carefully, but we are not responsible for content or privacy practices on other sites. You should review the privacy policy of any site or service that you encounter through this website, especially before entering any case information, account logins, or making payments. We suggest you always log out and, if possible, close the browser session when using such services.

Minors’ Privacy

Parker & Ellis Law Group does not knowingly collect or actively seek to collect personal information from children under the age of 18. Our practice and website are not directed or intended to collect personal data from individuals under the age of 18; rather, we provide civil litigation representation and post-judgment enforcement services to adults and self-represented individuals and businesses. However, if we become aware that we collected information from a child under 18 in error, then we will take measures to promptly remove that information from our files.

Retention and Destruction of Data

In accordance with our legal and professional obligations, we are required to keep client information only for as long as it is required for the relevant purposes for which it was obtained. Once the information is no longer required for these given purposes, we will follow strict procedures to destroy or anonymize personal information, including the shredding of physical records or the permanent deletion of electronic records. Please contact us if you need further information regarding our data retention policies and/or wish to request the destruction of your information.

Data Security Incident Management

Should a data breach or other security incident occur, Parker & Ellis Law Group promptly shall investigate the incident and take all necessary and appropriate steps to remediate any risk. If information pertaining to you is impacted, we will advise you in accordance with applicable law. Information regarding the breach, the type of information impacted, and the response by Parker & Ellis Law Group to protect your privacy will be provided. We are committed to transparency and continual improvement in our data security standards.

International Clients and Cross-Border Data Transfers

While our primary business is serving clients in the United States, Parker & Ellis Law Group may, from time to time, provide services to international clients and/or parties. In the process of providing such services, data may be transferred or accessed internationally. In such situations, transfers of personal information are governed by the strict privacy and security requirements set forth in this Policy. International data transfers are handled in compliance with applicable data protection laws.

Changes to Our Privacy Policy

We may revise this Privacy Policy from time to time in order to reflect changes in law, technology, or our business practices. In the event that a material change is made, we will post the new policy on our website and will include an effective date thereon. We suggest that you visit this policy regularly to remain abreast of how we protect your information. Your continued use of our services following the posting of any new privacy policies on the Site shall be deemed to constitute your acceptance of such revised policies.

Contact Us

For any Privacy Policy questions, concerns, or requests, contact Parker & Ellis Law Group by email, phone, or mail.
Methods of communication are as follows:

  • Email: [email protected]
  • Phone: (858) 385-9257
  • Mail: Parker & Ellis Law Group, 7890 University Ave Ste 59, San Diego CA 92105

Parker & Ellis Law Group will respond to your privacy concern as soon as possible in the appropriate manner.

California Consumer Privacy Rights (CCPA)

If you reside in California, you may have additional rights under the California Consumer Privacy Act (CCPA) including:

  • The right to know which categories of personal information we collect and disclose
  • The right to request disclosure and deletion of personal information
  • The right to opt out of the sale of personal information (note: we do not sell client information)
  • The right not to be discriminated against for exercising privacy rights

You or your authorized representatives can submit requests to us at [email protected] or (858) 385-9257. We will confirm your identity before conducting any requests to safeguard your privacy.

Your Responsibility to Protect Information

While Parker & Ellis Law Group undertakes all reasonable efforts to protect data, we also recommend clients take steps to protect their own data. Clients should use strong passwords for online accounts (passwords should not include dictionary words), and should not transmit or preserve sensitive information over insecure (unencrypted) methods and channels. Notify us immediately if you believe there has been an unauthorized disclosure, posting, or theft of your case or payment information. We will collaborate with you and/or appropriate authorities to remedy any breach and enhance security as appropriate.

Changes to Your Information

The information that we have regarding you needs to remain current and accurate. If your contact information, account payment information, or case-related information changes, please contact our office immediately via email or phone. We must keep accurate records in order to properly represent you and keep your account active and secure.

Acceptance of this Policy

By engaging Parker & Ellis Law Group for legal services, by submitting information via our website, or by speaking with members of our staff, you agree to and consent to the terms and conditions in this Privacy Policy. If you do not agree and/or consent to the use of your information as outlined in this Privacy Policy, please contact us so we can address your concerns or make arrangements for legal services in an alternative way.

Conclusion: Our Commitment Remains

Parker & Ellis Law Group values your privacy and is committed to ensuring that both your personal information and information about your case are protected to the highest possible standard. We recognize the trust our clients place in us when we are retained to prosecute, defend, or collect on civil litigations, enforce civil or arbitration judgments, or handle Federal and/or state credit reporting issues, and we honor that trust through clearly defined protocols, robust electronic and physical security procedures, and a comprehensive culture of discretion. Should you have any questions, or wish to discuss exercising your own privacy-related rights, please do not hesitate to contact us directly at [email protected] or (858) 385-9257, or by traveling to our office located at 7890 University Ave Ste 59, San Diego CA 92105.